Effective Date: [20.8.2023]
At Xmas Digital Bundle, we strive to provide the best quality digital products with complete reseller rights. To ensure your satisfaction, we have implemented a No-Questions-Asked Return Policy with the following conditions:
Eligibility for Returns
No Questions Asked Policy:
As a digital product, refunds are generally not applicable due to the nature of the items. However, if you are unsatisfied or face any issues accessing the files or content, you may initiate a return request under the conditions mentioned below.
Reporting Missing or Inaccessible Files:
If you cannot access any file or data from the bundle, report the issue to [email protected] within 30 days of purchase.
We will investigate and resolve the issue within 30 days of your query submission.
Unresolved Issues:
If we are unable to provide you with the missing or inaccessible product after 30 days of your query, you will be eligible for a full refund.
Return Process
Contact Support:
Email us at [email protected] with the details of your issue, including order confirmation and specific missing content.
Verification Period:
We may request additional information to verify the claim and ensure all steps to resolve the issue are taken.
Resolution or Refund:
If the issue is resolved within 30 days, no refund will be processed as the issue is deemed settled.
If the issue remains unresolved after 30 days, a refund will be processed within 20 days of the claim verification.
Non-Refundable Scenarios
Requests for refunds without a valid claim of missing or inaccessible files.
Claims made beyond 30 days of purchase.
Unauthorized or improper use of the product, including redistribution or sharing of content.
Contact Us
For assistance with returns, please reach out to our support team:
Email: [email protected]
By purchasing the Xmas Digital Bundle, you agree to the terms outlined in this return policy. We are committed to ensuring your satisfaction and providing a seamless experience with our digital products.